Copyright 2020 © courtneysccauto.com
24Month / 24,000 Mile Nationwide Limited Repair Warranty*
This limited warranty is extended only to you, the original
purchaser, and not to anyone who may purchase your
vehicle from you during the term of the warranty. This
limited warranty is made by the Independent Repair
Facility (“Facility”) who is so named on the original repair
invoice and performed the service/repairs on your
vehicle.
This warranty may be honored by any Facility participating in
this program, or other authorized facility anywhere in the United
States and Canada.
About the Confidence Plus North American Warranty Service
We know you want service you can rely on. When you have your vehicle repaired at one of our
certified service centers, the repairs are guaranteed with a limited parts and labor warranty
through the Confidence Plus North American Warranty. We strive to instill trust and confidence
in the mind of every customer that brings their vehicle to one of our certified service centers.
With the Confidence Plus limited parts and labor warranty, most of the service work performed
on your vehicle will be covered. As one of our valued customers, it is our goal to provide you
with the highest level of service and ensure you receive the best automotive repairs in the
industry.
What You Must Do To Obtain Warranty Service
PRIOR TO WARRANTY REPAIR, CALL: 1-877-230-0369
•
You must present a copy of the original repair invoice when seeking service under this
warranty.
•
If you are less than 25 miles (40 km) away from the original repair Facility, you must return
your vehicle to that Facility and provide your original repair invoice, or a legible copy of the
same, to the Facility.
•
If you are more than 25 miles (40 km) from the original Facility, prior to any warranty repair
work being performed you must call the Administrator at 1-877-230-0369 during normal
business hours Monday through Friday from 8:00 a.m. to 8:00 p.m., and Saturdays from
8:00 a.m. to 5:30 p.m. (Eastern Time), excluding all major U.S. holidays. The Administrator
will direct you to the nearest participating facility location. If there are no participating
locations in your area, you may take your vehicle to a non-participating facility in your area.
•
If your vehicle is inoperable, and you are more than 25 miles (40 km) from the original
Facility, you may be eligible for towing and/or rental car benefits as determined by the
Administrator.
•
If the non-participating facility will not accept payment from the Administrator, you must pay
for the warranty service and submit your original repair order and subsequent warranty
repair invoice to the Administrator for review. In all cases, these original document(s) will
be returned to you as soon as practicable. Please send them to:
Confidence Plus Warranty Center
P.O. Box 17659
Golden, CO 80402-6027
WHAT IS COVERED BY THE
LIMITED WARRANTY
This warranty covers the
following types of repairs and
services, subject to the
exclusions listed within:
Air conditioning, heating
and climate control
systems.
Brake system(s).
Electrical system(s).
Emission control system.
Engine cooling system(s).
Electronic engine
management system and
other on-board computer
systems, (engine, body,
brake and suspension
computers), cruise control
systems.
Engine performance,
driveability services and
repair.
Exhaust system(s).
Fuel system(s).
Ignition system(s).
Other minor repairs.
Starting and charging
systems.
Hybrid batteries.
Steering/suspension
systems, wheel bearings,
CV axels and joints, half-
shafts and driveshafts.
WHAT IS NOT COVERED BY THIS WARRANTY
You must pay for any non-warranty service you order to be performed at the same time as the
Warranty service. This Warranty will not apply to your repaired vehicle if it has been damaged
by abnormal use, misuse, neglect, accident, and alteration or “tampering with”. This Warranty
does not cover replacement or repairs due to normal wear and tear. The Facility’s employees
and/or agents do not have authority to modify the terms of this Warranty nor to make any
promises in addition to those contained in this warranty. THIS WARRANTY DOES NOT IN
ANY WAY INCLUDE INCIDENTAL OR CONSEQUENTIAL DAMAGES (additional expenses
that you may incur as the result of faulty repair or service). Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This limited warranty gives you specific rights. You may also
have other rights, which vary from state to state.
AUTOMOTIVE REPAIRS EXCLUDED FROM WARRANTY
This warranty does not cover repair(s) or replacement(s) except as listed in the section,
“What is covered by this warranty,” even though the Facility may offer other services.
Specifically excluded are any repairs involving replacement or removal of internally lubricated
parts and other such repairs as listed below. Automotive repairs excluded from the Limited
Repair Warranty include:
I. ENGINE:
•
Any internal repairs or replacement of internal components, or replacement of engine
assembly.
II. TRANSMISSION, TRANSAXLES:
•
Automatic – any internal repair or component replacement requiring the removal of the
automatic transmission or transaxle from the vehicle or disassembly of same.
•
Manual – any internal repair or component replacement requiring the removal of the
transmission or transaxle from the vehicle or disassembly of same.
•
Clutches – clutch component or assembly repair or replacement.
III. DRIVE AXLE/DIFFERENTIAL ASSEMBLY:
•
Any repair or component replacement requiring the removal of internally lubricated
components or replacement of the drive/axle differential assembly.
•
Ring gear, pinion shaft and related gears.
•
Associated bearing with above.
•
Pinion seal
IV. AUTO BODY, PAINT, MOLDING REPAIR:
•
Any repair or materials related to auto body repair work.
•
Glass related repairs.
V. REPAIRS PERFORMED ON COMMERCIAL VEHICLES
VI. TIRES, BATTERIES
VII. USED OR SALVAGED PARTS
VIII. PREVENTIVE MAINTENANCE SERVICES (excluding belt and hose replacement)
•
Oil changes, fluid changes and flushes, wiper blades, filters.
CAR RENTAL
Maximum $60 USD with two day limit, no more than $40 USD per day when there is a
qualified warranty repair and parts need to be ordered.
*The Independent Repair Facility
warrants that the above repairs and
services performed at their location will
be free from defects in materials and
workmanship for 24 months or 24,000
miles whichever comes first, measured
from the date of the first repair and the
odometer reading shown on the
original repair invoice (“Warranty
Period”). This Warranty is conditioned
on the vehicle being subjected only to
normal, non-commercial use, and
receiving reasonable and necessary
maintenance during the Warranty
Period. Warranty repair costs shall in
no case exceed the costs of the
original repair or service. If there is a
defect in either materials or
workmanship within the Warranty
Period, the Facility has the option to
either perform remedial service work at
no charge to you, replace the defective
warranty part(s) without charge to you,
or refund the entire charge for the
warranted repairs, minus any previous
refunds.
STATE OF CALIFORNIA ONLY: A
buyer of covered products or services
has the right to have warranty service
performed during the warranty period.
The warranty period will be extended
for the number of whole days that the
vehicle has been out of the buyer’s
hands for warranty repairs. If a defect
exists within the warranty period, the
warranty will not expire until the defect
has been fixed. The warranty period
will also be extended if the warranty
repairs have not been performed due
to delays caused by circumstances
beyond the control of the buyer, or if
the warranty repairs did not remedy
the defect, and the buyer notifies the
Administrator of the failure of the
repairs within 60 days after they were
completed. If, after a reasonable
number of attempts, the defect has not
been fixed, the buyer may return his
vehicle for a replacement of parts, if
applicable, or a refund, which in either
case is subject to deduction of a
reasonable charge for usage. This time
extension does not affect the
protections or remedies the buyer has
under any law.
WHAT IS COVERED BY THE
LIMITED WARRANTY
This warranty covers the
following types of repairs and
services, subject to the
exclusions listed within:
Air conditioning, heating and
climate control systems.
Brake system(s).
Electrical system(s).
Emission control system.
Engine cooling system(s).
Electronic engine
management system and
other on-board computer
systems, (engine, body,
brake and suspension
computers), cruise control
systems.
Engine performance,
driveability services and
repair.
Exhaust system(s).
Fuel system(s).
Ignition system(s).
Other minor repairs.
Starting and charging
systems.
Hybrid batteries.
Steering/suspension
systems, wheel bearings, CV
axels and joints, half-shafts
and driveshafts.
Copyright 2020 © courtneysccauto.com
24Month / 24,000 Mile Nationwide Limited Repair
Warranty*
This limited warranty is extended
only to you, the original purchaser,
and not to anyone who may
purchase your vehicle from you
during the term of the warranty. This limited warranty is made
by the Independent Repair Facility (“Facility”) who is so
named on the original repair invoice and performed the
service/repairs on your vehicle.
This warranty may be honored by any Facility participating in
this program, or other authorized facility
anywhere in the United States and Canada.
About the Confidence Plus
North American Warranty
Service
We know you want service you
can rely on. When you have
your vehicle repaired at one of
our certified service centers,
the repairs are guaranteed with
a limited parts and labor
warranty through the
Confidence Plus North
American Warranty. We strive
to instill trust and confidence in
the mind of every customer that
brings their vehicle to one of
our certified service centers.
With the Confidence Plus
limited parts and labor
warranty, most of the service
work performed on your vehicle
will be covered. As one of our
valued customers, it is our goal
to provide you with the highest
level of service and ensure you
receive the best automotive
repairs in the industry.
What You Must Do To Obtain
Warranty Service
PRIOR TO WARRANTY
REPAIR, CALL: 1-877-230-
0369
•
You must present a copy of
the original repair invoice
when seeking service
under this warranty.
•
If you are less than 25
miles (40 km) away from
the original repair Facility,
you must return your
vehicle to that Facility and
provide your original repair
invoice, or a legible copy of
the same, to the Facility.
•
If you are more than 25
miles (40 km) from the
original Facility, prior to any
warranty repair work being
performed you must call the
Administrator at 1-877-230-
0369 during normal
business hours Monday
through Friday from 8:00
a.m. to 8:00 p.m., and
Saturdays from 8:00 a.m. to
5:30 p.m. (Eastern Time),
excluding all major U.S.
holidays. The Administrator
will direct you to the
nearest participating facility
location. If there are no
participating locations in
your area, you may take
your vehicle to a non-
participating facility in your
area.
•
If your vehicle is
inoperable, and you are
more than 25 miles (40 km)
from the original Facility,
you may be eligible for
towing and/or rental car
benefits as determined by
the Administrator.
•
If the non-participating
facility will not accept
payment from the
Administrator, you must pay
for the warranty service and
submit your original repair
order and subsequent
warranty repair invoice to
the Administrator for review.
In all cases, these original
document(s) will be
returned to you as soon as
practicable. Please send
them to:
Confidence Plus Warranty
Center
P.O. Box 17659
Golden, CO 80402-6027
WHAT IS NOT COVERED BY THIS WARRANTY
You must pay for any non-warranty service you order to be
performed at the same time as the Warranty service. This
Warranty will not apply to your repaired vehicle if it has been
damaged by abnormal use, misuse, neglect, accident, and
alteration or “tampering with”. This Warranty does not cover
replacement or repairs due to normal wear and tear. The Facility’s
employees and/or agents do not have authority to modify the
terms of this Warranty nor to make any promises in addition to
those contained in this warranty. THIS WARRANTY DOES NOT
IN ANY WAY INCLUDE INCIDENTAL OR CONSEQUENTIAL
DAMAGES (additional expenses that you may incur as the result
of faulty repair or service). Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This limited warranty
gives you specific rights. You may also have other rights, which
vary from state to state.
AUTOMOTIVE REPAIRS EXCLUDED FROM WARRANTY
This warranty does not cover repair(s) or replacement(s) except
as listed in the section, “What is covered by this warranty,” even
though the Facility may offer other services. Specifically excluded
are any repairs involving replacement or removal of internally
lubricated parts and other such repairs as listed below.
Automotive repairs excluded from the Limited Repair Warranty
include:
I. ENGINE:
•
Any internal repairs or replacement of internal components, or
replacement of engine assembly.
II. TRANSMISSION, TRANSAXLES:
•
Automatic – any internal repair or component replacement
requiring the removal of the automatic transmission or
transaxle from the vehicle or disassembly of same.
•
Manual – any internal repair or component replacement
requiring the removal of the transmission or transaxle from the
vehicle or disassembly of same.
•
Clutches – clutch component or assembly repair or
replacement.
III. DRIVE AXLE/DIFFERENTIAL ASSEMBLY:
•
Any repair or component replacement requiring the removal of
internally lubricated components or replacement of the
drive/axle differential assembly.
•
Ring gear, pinion shaft and related gears.
•
Associated bearing with above.
•
Pinion seal
IV. AUTO BODY, PAINT, MOLDING REPAIR:
•
Any repair or materials related to auto body repair work.
•
Glass related repairs.
V. REPAIRS PERFORMED ON COMMERCIAL VEHICLES
VI. TIRES, BATTERIES
VII. USED OR SALVAGED PARTS
VIII. PREVENTIVE MAINTENANCE SERVICES (excluding belt
and hose replacement)
•
Oil changes, fluid changes and flushes, wiper blades, filters.
CAR RENTAL
Maximum $60 USD with two day limit, no more than $40 USD per
day when there is a qualified warranty repair and parts need to be
ordered.
*The Independent Repair Facility
warrants that the above repairs and
services performed at their location
will be free from defects in materials
and workmanship for 24 months or
24,000 miles whichever comes first,
measured from the date of the first
repair and the odometer reading
shown on the original repair invoice
(“Warranty Period”). This Warranty is
conditioned on the vehicle being
subjected only to normal, non-
commercial use, and receiving
reasonable and necessary
maintenance during the Warranty
Period. Warranty repair costs shall in
no case exceed the costs of the
original repair or service. If there is a
defect in either materials or
workmanship within the Warranty
Period, the Facility has the option to
either perform remedial service work
at no charge to you, replace the
defective warranty part(s) without
charge to you, or refund the entire
charge for the warranted repairs,
minus any previous refunds.
STATE OF CALIFORNIA ONLY: A
buyer of covered products or
services has the right to have
warranty service performed during
the warranty period. The warranty
period will be extended for the
number of whole days that the
vehicle has been out of the buyer’s
hands for warranty repairs. If a
defect exists within the warranty
period, the warranty will not expire
until the defect has been fixed. The
warranty period will also be extended
if the warranty repairs have not been
performed due to delays caused by
circumstances beyond the control of
the buyer, or if the warranty repairs
did not remedy the defect, and the
buyer notifies the Administrator of
the failure of the repairs within 60
days after they were completed. If,
after a reasonable number of
attempts, the defect has not been
fixed, the buyer may return his
vehicle for a replacement of parts, if
applicable, or a refund, which in
either case is subject to deduction of
a reasonable charge for usage. This
time extension does not affect the
protections or remedies the buyer
has under any law.
